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Experience :2 to 7 Years 
Rs. 6,00,000 - Rs. 8,00,000 Essential Responsibilities:-
· Project administration
- Gathering of prerequisites describing project organization/ document management process:
numbering rule, matrix of responsibility, master document list…
- Implementation of the configuration
- Design and maintenance of Transmittal templates to generate customer DTF
- Management of the configuration according to project new requirements: new attribute setting,
update/addition of value list on required attributes
- MDL management: mass load, update of document containers under supervision of PED/PEM
using/configuring dedicated tools
- Team management: setting of user into roles and groups to control access rights in
accordance to projects matrix of responsibilities
Report management:-
- Report generation or support to end users for standard ones
- Report specification for special requirement to be discussed with Imagine central team
User assistance :-
- Daily assistance on application functionalities and issues
- Reminder of best practices
- Organization of local training sessions
- Provide local customized user guide/training material fitting specific business project process
based on standard manual delivered by central team
- User creation/update/reactivation request creation in Service Now application (ticketing
system)
- Using special access rights allowing by-pass of standard process following end-user wrong
action or requested fast track operation, under the supervision of PED/PD and with Imagine
Central team support:-
- Open incidents related to issues faced by users in Service Now application (ticketing system)
and coordinate identification of issues level with Imagine support team through ticketing system
Function
Communication management
- Filter and dispatch communication from Imagine central team to end-users.
- Consolidate local requirements for application improvements and raise change request to
Imagine Central team to review eligibility
- Participate to Key User meetings, application reviews organized by Imagine central team
- Participate to UAT sessions and GO/NOGO decisions organized by Imagine central team
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