Knowledge of Microsoft Products like, Desktop OS, Server OS, Office 365, Microsoft Dynamic CRM Knowledge of CCTV management
Knowledge of LAN WAN Knowledge of Firewall Management
Knowledge of Cloud Server
Knowledge required Hardware and basic software (installation and troubleshooting)Networking
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills Customer-oriented attitude
Role Customer Support Engineer/Technician
Industry Type IT-Software, Software Services
Functional Area IT Hardware, Technical Support, Telecom Engineering
Employment Type Full Time, Permanent
Role Category Technical Support
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