Requirements and responsibilities:
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Identifying and correcting file and system errors.
Performing data processing operations according to a business production schedule.
Performing backup procedures to reduce the risk of data loss.
Maintaining computer equipment and inventory and organizing repairs as needed.
Setting up computers and other hardware devices.
Meeting with the IT team to determine the sequence of operations.
Starting operations by entering computer commands.
Monitoring error and stoppage messages.
Correcting errors, loading paper, and adjusting equipment settings.
Troubleshooting equipment malfunctions and software errors.
Responding to user requests and problems.
Performing preventative maintenance.
Maintaining supply inventory.
Ensuring the security of the company’s computer systems.
Excellent problem-solving skills.
Knowledge of modern operating systems, Enterprise, networking, and Office software.
Knowledge of administrative and clerical procedures.
Good interpersonal skills.
Ability to work in high-pressure situations.