Market Job Description
About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
Wholesale, Wealth & Investment Management Technology
Wholesale, Wealth & Investment Management and Innovation Technology (WWIT) enables the Wholesale and Wealth & Investment Management (WIM) businesses and partners with stakeholders across the company on enabling business transformation through disruptive innovation technologies such as artificial intelligence/machine learning, quantum computing and block chain.
Wholesale Banking helps small, mid-sized, and large commercial and corporate companies succeed financially through businesses that include Commercial Banking, Commercial Real Estate, Corporate and Investment Banking, Investment Portfolio, and Wells Fargo Commercial Capital.
Wealth & Investment Management (WIM) provides a full range of personalized wealth management, investment, and retirement products and services to clients across U.S.-based businesses through WIM's sub-brands, including Abbot Downing, Wells Fargo Advisors, Wells Fargo Asset Management, Wells Fargo Institutional Retirement & Trust, Wells Fargo Investment Institute, and Wells Fargo Private Bank
About The Role
Team member will work in level 1 team to support Capital Markets applications..
Job Responsibilities
- The team works in 3 shifts 24x5 to provide the level1 support.
- Team member will have to get acquainted with monitoring tool ITRS Geneos.
- The jobs involves monitoring the Applications, Infrastructure, Database and Middleware applications with help of tool.
- Should be familiar with the PAC 2000 ticketing tool.
- ITIL and Autosys Knowledge would be an added advantage.
Essential Qualifications
- Bachelor Degree in any discipline.
- Experience of more than 0-2 Years in Application Support.
- Fluency in English and at least one regional language.
- Well Versed with Unix basic commands.
- ITIL certified.
Desired Qualifications
ITRS Geneos Tool
Shift Timings
5:30 AM – 2:30 PM
1:30 PM – 10:30 PM
9:30 PM – 6:30 AM