Technical skills
Identifying relevant specific components and interfaces needed for a cloud infrastructure & virtualization platform. Cloud Management Platform (VIM controller) End to end architectural know how on Openstack components (RHEL host OS & Linux components (ovs)) System Administration of Linux ubuntu/VMware environment Nova(Compute) & Cinder(storage) and Ericsson Hyperscale datacenter solution like HDS 8000 HW knowledge, Basic knowledge of handling physical connectivity / switching . NFV and Mano architecture, Neutron(network),SDN and VLAN and overlay (VXLAN, MPLSGRE etc.) DC network virtualization based on SDN controllers and virtual switches Tenant virtual network implementation stretching across multiple NFVI Demonstrated experience in cloud administration in datacenter. Redhat 7, any one of the cloud technology (OpenStack, Azure, AWS) Backup/restore and Upgrade rollback and new VM’s creation. Cinder, Ceilometer/Gnocchi/Aodh, Glance, Heat, Horizon, Keystone, Neutron, Nova, Libvirt/KVM, Pacemaker, Rabitt MQ Linux distributions: Ubuntu, Centos, Red hat New installation and trouble shoot. Thorough understanding of “Cloud” technologies and ecosystem. Analyze the issue and provide the root cause. In-depth understanding of Open Stack Architecture and the components and IaaS (Infrastructure as a service) deployments. Live experience in deploying / managing the Cloud Infra using Openstack . Senior level OpenStack experience (Minimum 2 years of Open stack) . Must know architecture, operations and be able to troubleshoot bugs within OpenStack to achieve root cause analysis Trouble shooting with OS for memory and CPU utilization breaches and provide RCA. Expert level Linux OS troubleshooting. Ability to troubleshoot issues with the underlying components of OpenStack when investigating incidents or testing new features and projects Demonstrated ability to use configuration languages like Ansible/Bash to create automations and manage systems Understands service deployment using the Virtualization, Orchestration, Image, and Bare Metal Provisioning services etc. Hands on skills on Shell scripting knowledge . Any experience on cloud technologies like Openstack / AWS is highly desirable Strong in fundamentals including Networking, Security, OS concepts, Virtualization etc. Design, Implement and Maintain Cloud infrastructure and services Server Hardware and Software integration & testing, installation of virtualization services, Cloud, server OS, applications. Configuring storage, networking and security functionalities. Storage knowledge like HP, EMC and IBM LUN creation and allocation. Network Knowledge with create and assigning VLANS. Knowledge with ticketing tool like ITSM, Incident management problem management change management.
Experience and Education
Experience on SDM platforms between 7-9 yrs Educational Qualification B.E/B.Tech
Role requires tasks majorly listed below (but not limited to)
Provide 24/7 L2 support on relevant elements Perform L2 fault and service restoration Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input into Incident Reports and Problem Management Update TT with L2 fault information, impact analysis and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Escalation to Vendor for L3 support in the rectification of service impacting faults and other system faults as necessary Collect and analyses required logs and traces during and post fault investigations Support other L2 domain teams in identifying faults Develop, maintain and perform L2 Health Checks and scripts Develop and maintain L2 technical processes and tools Ensure backup of all elements as per Back-Up policy Assist performance team in troubleshooting of Network performance issues and customer faults, CPDs. Review plans and results of IOT, SW release and feature testing Review regression test plan, specifications and results for SW updates Implementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout),GAR, analyze performance post change Maintain network baseline document set eg life cycle database for all elements Review technical documentation/notes and faults descriptions from Vendor and implement workarounds/fixes as required Maintain known issue list/ Risk Register Improve optimization of alarms, counters and thresholds. Provide recommendation to the local Engineering teams on configuration, software updates and general element management as appropriate. Review, awareness and approval of CR activity and participate in Daily CR Review meetings Usage data collection and control Perform System Performance monitoring and analysis Provide Operational Acceptance for new elements being introduced into the network Provide data for pre-sales support
Experience and Education
Experience on Core platforms between 7-9 yrs
Educational Qualification B.E/B.Tech