Aon jobs - Contact Center Representative

Contact Center Representative

Aon
experience 0 to3 Years
salary Salary not disclosed
qualification
Read More...
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and their employees across organizations of all sizes, geographies and industries. These offerings include: end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.

In addition to the core responsibilities, the Colleague will have a specific focus depending on the business area: the colleague is responsible for supporting employees with questions or queries about their Benefits options/choices, questions and queries on their records and information.
The Colleague provides comprehensive telephone, email and webchat support directly to clients by:

  • Accurately answering queries and questions by following procedures correctly and meeting agreed deadlines.
  • Following client specific requirements to meet each clients' exact needs.
  • Delivering a high level of Customer Service for all internal and external customers.
  • Applying the processes and procedures of the team in daily work.
  • Reviewing and updating procedures and documentation.
  • Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
  • Building strong relationships with client teams, client representatives and third-party providers.
  • Communicating with relevant parties using the appropriate communication channel and language.

  • Skills & Knowledge Requirements: Mandatory Skills (Behavioral)

    Mandatory Skills (Specialized)
  • Average communication skills, both verbal and written
  • Inter Personal Skills
  • Average communication skills and Client management skills

    Job Particulars

    Role 
    Who can apply Freshers and Experienced (0 to3 Years )
    Hiring Process Face to Face Interview
    Employment Type Apprenticeship
    Job Id 492561
    Job Category Others
    State Haryana
    Country India

    About Company

    Aon
    Active Jobs By Role
    safety tipsSafety Tips
    Teamlease does not charge any kind of payment for a job.
    get job tipsHow to get a Job early? Follow these tips

    1.The more the Jobs you apply, the higher your chances of getting a job.

    2. Keep your profile updated Update

    Recruiters prefer candidates with complete profile information.

    3. Keep visiting the Teamlease.com daily

    Daily visit will ensure you won’t miss out on any Job opportunity.

    4. Watch videos to improve Watch videos

    Be a better candidate than others by watching these Job-related videos.

    Search Blue Collar Jobs Online India - Best Recruitment Portal | Teamlease