jobs near me
JOBS NEAR ME
JOBS
dropdown
MORE
dropdown






  1. Home/ 
  2. Jobs/ 
  3. India/ 
  4. Mumbai/ 
  5. Contact Center Solutions

Capgemini jobs - Contact Center Solutions

Contact Center Solutions

Capgemini
location
Mumbai
experience 0 to 3 Years
salary Salary not disclosed
qualification
Any Post Graduate, Any Graduate, Other Course
Read More...
share this job
save job
Job is expired
Posted: 3 Years ago
Views: 2
Applications: 3
Openings: 1

Job Description

Job Description
  • Should have worked in solutions for contact centre for third party.
  • Working with sales teams to develop and deliver solutions by responding to client RFI/RFP
  • Assisting the client organisation in rebalancing their workforce size and skill set in line with changing business demands
  • Exceptional customer management & Employee/Customer query resolution skills
  • Cross domain experience includes Insurance & Financial Services, Manufacturing, Media & Entertainment and Technology based companies.
  • Experience in handling different kinds of Contact Center process like inbound, outbound, sales and marketing campaigns, handling employee queries, customer support desk
  • Experience in working on leading service desk platforms like ServiceNow, Zendesk, Jira etc.
  • Experience in working on integrated contact center environment consisting of technology for Delivery & Service Management, WFM, Learning, Reporting & Analytics and Quality.
  • Flexible to work in shift (If required only) - 24/7/365 availability, including willingness to work on weekends, and outside of the 'standard' work day

Primary Skills
  • Demonstrable track record in contact centre
  • Candidate should have good experience in managing global/international clients

Secondary Skills
  • Experience of running projects
  • Strong interpersonal skills with high levels of enthusiasm and a good team player

Job Particulars

Role Others
EducationAny Post Graduate, Any Graduate, Other Course
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeApprenticeship
Job Id466867
Job Category Others
StateMaharashtra
Country India

About Company

Capgemini
Similar Jobs
Operations
EXPERTRONS
experience Fresher
locationMumbai
salary Salary not disclosed
21 Hours ago
Quick Apply
Operations
LEADING COMPANY
experience Fresher
locationMumbai
salary Salary not disclosed
4 Days ago
Quick Apply
experience Fresher
locationMumbai
salary Salary not disclosed
4 Days ago
Quick Apply
Campus Ambassador
SUGANDHI INNOVATION AND MULTIPLE PURPOSES FOUNDATION
experience Fresher
locationMumbai
salary Salary not disclosed
4 Days ago
Quick Apply
experience Fresher
locationMumbai
salary Salary not disclosed
8 Days ago
Quick Apply
Travel and Tourism
DELTA TRAVEL SOLUTIONS PRIVATE LIMITED
experience Fresher
locationMumbai
salary Salary not disclosed
17 Days ago
Quick Apply
Content Programming
HUNGAMA DIGITAL MEDIA ENTERTAINMENT PRIVATE LIMITED
experience Fresher
locationMumbai
salary Salary not disclosed
17 Days ago
Quick Apply
Studio Operations
THE SOULED STORE
experience Fresher
locationMumbai
salary Salary not disclosed
18 Days ago
Quick Apply
Football Coaching
LITTLE KICKERS INDIA
experience Fresher
locationMumbai
salary Salary not disclosed
18 Days ago
Quick Apply
Operations
TEE VENTURES INDIA PRIVATE LIMITED
experience Fresher
locationMumbai
salary Salary not disclosed
18 Days ago
Quick Apply
Law/Legal
LITIS LIBERATIO
experience Fresher
locationMumbai
salary Salary not disclosed
18 Days ago
Quick Apply
E-Commerce Listing
AL-KHALID INTERNATIONAL
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
E-commerce Operations
MATRAMERU PRIVATE LIMITED
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Outreach Program Manager
INVC WELLNESS PVT LTD.
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Reactjs Development
NEXTGEN TECHNO VENTURES PRIVATE LIMITED
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Video Editing/Making
SPICE TREE DESIGN AGENCY
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
CA Articleship
M.R. KANABAR & CO
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Video Producer
LEADING COMPANY
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Operations
NEAT MEALS COMPANY
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
Ethical Hacker
PRIME INFOSERV LLP
experience Fresher
locationMumbai
salary Salary not disclosed
1 Month ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Others also searched for
Job Details Videos
VIEW ALL
Active Jobs By Role
Accountant (6125) Admin (17) Agriculture and Dairy (0) Architect (663) Bartender (0) Beauticians / Spa (17) Bouncer (0) BPO / Customer care (18880) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (594) Cook / Chef (75) Counsellor (260) Data Entry / Back Office (12456) Data Analytics (3) Design / Animation (4481) Delivery (101) Digital marketing / SEO (887) Draughtsman/Draftsman (0) Doctor / Physician (65) Driver (4) Electrician (4) Engineer (39385) Engraver (0) Event Planner (0) Fire Fighter (2) Fitter (3) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (321) Housekeeping (10) HR (2089) Insurance Consultant (5) IT Hardware Engineer (2260) IT - Mobile Developer (3402) IT Software-Engineer (28515) IT Software-QA/Tester (21) Lab Technician (4) Language Translator (0) Legal (2) Librarian (0) Management Trainee (1230) Mechanic (520) Media / Journalism (305) MIS Executive (7) Moulder (0) Nurse (561) Nutritionist / Dietician (1) Office Assistant / Helper (10) Operations (9) Operator / Machinist (5) Packager (6) Painter (0) Pharmacist / Medical Rep (1592) Photographer / Videographer (0) Physiotherapist (1) Research/JRF/SRF (65) Plumber (0) Receptionist / Front Office (1832) Retail / Store Executive (222) Rigger (1) Sales / Marketing (6042) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (100) Teacher (373) Tool & Die Maker (2) Tourist Guide (0) Trainer (5) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (765)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

jobs by roleJobs By Roles
jobs by cityJobs By Cities
Information
Contact Us|Business Enquiries|FAQ|Blog|Referral
Copyright © 2024 TeamLease. All rights reserved
ISO 27001 Information Technology Security Management System. Certified by British Standards
Terms & Conditions|Privacy Policy|Sitemap1713872448
Teamlease
Partner Sites
Freshersworld
Myteamlease
Apprentices