G2 jobs - Content QA Associate

Content QA Associate

G2
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

About G2

G2.com is revolutionizing the way businesses discover, buy and manage software and services. More than five million users per month rely on G2 to help them find and buy the best software for their businesses. The platform has over one million reviews, and $100M in total funding through our investment partners: IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders.

About The Role

G2 is looking for a motivated, detail-oriented Content QA Associate to ensure the quality of G2’s user-generated content. The role involves employing established and new methods to ensure submissions meet our quality standards, and identify and block fraudulent posts. Members of the content QA team work together as well as with the broader Product Research & Development department; the team also communicates with members of G2’s Marketing and Sales teams.

Responsibilities
  • Moderate review submissions to ensure quality of site content using a standardized process and expanding tool set
  • Audit a variety of user-generated content types against established guidelines
  • Review reported content within agreed SLA times and quality standards
  • Investigate and resolve spam and fraud inquiries with accuracy, empathy, and speed
  • Communicate bugs and other technical issues across the team and with the correct stakeholders
  • Proactively problem-solve with other moderators and extended teammates
  • Respond to support inquiries, communicating with internal and external customers
  • Relay expert knowledge of the G2 platform to users in an easy-to-digest way
  • Adapt quickly to evolving tools and processes
  • Work on ad hoc projects as needed supporting broader G2 Product and Research projects

Requirements
  • 1 - 3 years of relevant experience
  • Willing to roll up your sleeves and do what needs to be done
  • Adaptable to shifting business needs
  • Able to work independently
  • Strong communication skills
  • Bachelor’s degree preferred
  • Tech industry experience preferred

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Job Particulars

Role HR
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

G2
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G2 recruiting Content QA Associate Experienced(0 to 3 Years) candidates candidates nearby Bangalore,.G2 vacancies for Content QA Associate is recruited through Written-test, Face to Face Interview etc.
G2 Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Diploma, B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, PG Diploma, 12th Pass (HSE) are selected to full fill the vacancies in HR job field. The candidates nearby Bangalore, can apply for Content QA Associate position in G2. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the G2 recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of G2 and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of G2 and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in G2 and near your city and get a secured career.