About the internship
The Technical Writer works within the Customer Support team, reporting to the Director of Customer Advocacy and is responsible for identifying, organizing and writing all supporting technical and marketing documentation for all products
Selected intern's day-to-day responsibilities include:
1. Plan, organize and coordinate writing assignments among team members
2. Write technical materials, feature stories, brochures, newsletters, reports, instruction manuals, proposals, and other publications for government and private-sector clients targeted to an array of audiences
3. Gather, analyze and translate scientific and technical information for consumers
4. Organize material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, terminology, correct grammar, punctuation, and spelling
5. Apply journalistic interviewing techniques to develop content for written materials
6. Edits written material and assists in the layout process by suggesting charts, illustrations, photographs, drawings, sketches, and diagrams that best illustrate the material
7. Review, edit, or re-write material prepared by other writers
8. Maintain content development research records, reports, and files
9. Develop stylebooks and recommendations for standard protocols for materials
10. Participate in content and materials development presentations and training
11. Provide value-based services, customer satisfaction, and timely delivery of services
12. Participate in company-wide business development and marketing activities
Skill(s) required
BloggingCreative WritingDigital MarketingEnglish Proficiency (Spoken)English Proficiency (Written)Search Engine Optimization (SEO)Social Media Marketing
Earn certifications in these skills
Learn Social Media Marketing
Learn Creative Writing
Learn SEO
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
Other requirements
Requirements
• Graduate of IT or Computer Science, or any computer-related course
• Fresh grad or have at least 1 year of work experience in the IT industry
• Excellent verbal and written English communication skills
• Proficient in Microsoft Office applications
• Basic knowledge of Markup language (i.e. HTML, Markdown, etc.)
• Willing to be trained, but can also work under minimal supervision
Number of openings
1