CometChat jobs - Copywriter/ Content Writer

Job Role

We're looking for a skilled content writer to work with teams across the company and craft valuable content that will educate our customers and wow our prospects. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, putting together thought leadership posts for guest publications, sketching educational collateral, framing scripts for feature videos, building presentations to better explain features, birthday cards and so on. Your projects will be your own to run, with complete creative freedom, but your content will need to align with brand guidelines.

What You Will Be Doing

• Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos and blogs
• Build and run an editorial calendar; coordinate with other content crafters to ensure standards
• Optimize all content for SEO to better reach
• Measure impact and perform analysis to improve critical metrics.
• Help with localization of process and content to ensure consistency across regions
• Review and implement process changes to drive operational excellence
• Research industry-related topics (combining online sources, interviews and studies)
• Write clear copy that represents the brand, clearly explains our product features and beneits, and gets customers and prospects excited about our offering
• Write copy for the site, blog articles or social media as needed
• Manage freelance contributors; proofread and edit their blogs before publication
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
  
  

What We Are Looking For

• 1 to 2 years of working as a content marketer or in a similar position
• Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
• Tech-savvy with the ability to explain complex technical matters in a simple manner without using jargon
• Excellent attention to detail and ability to multi-task projects and deliverables
• Confirmed experience working with deadlines to deliver high quality output in a short span of time
• Proven work experience as a Content Writer, Copywriter, Editor or similar role
• Writing samples
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (Webflow preferred)
• Exceptional time-management and communication skills