Corporate Operations Engineer
Location: Hyderabad, Telangana, India
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience troubleshooting issues for two operating systems (ie., Linux, Mac, Windows desktop environments).
- Experience troubleshooting with applications and in a networked environment.
- Ability to travel as required by role.
Preferred qualifications:
- Experience with scripting languages (i.e. Python).
- Effective customer service, organizational, prioritization, multitasking, communication and leadership skills.
Responsibilities:
- Troubleshoot and solve issues for Google's corporate resources, tools, operating systems and applications both locally and remotely.
- Work with service owners and customer teams to plan and implement service/application upgrades and changes.
- Develop solutions to operational and user productivity issues via automation or process improvements.
- Support IT infrastructure related projects such as server or network upgrades, office relocations and expansions.
- Travel occasionally to provide IT support in distributed offices.