Job Summary:
The Corporate Travel Consultant is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).
The travel consultant is the primary point of contact for the customer and provides active travel consultation towards the business customers, including providing travel details and up-selling of related product.
Essential Duties and Responsibilities:
Handling incoming requests -
Problem solving -
Quality -
Service Excellence -
Teamwork and communication -
Qualifications:
BCD Travel was founded on Jan. 3, 2006, when BCD Group announced its decision to purchase TQ3 Travel Solutions Management Holding GmbH and a majority interest in The Travel Company. These two companies were combined with WorldTravel BTI under one ownership to form BCD Travel. The company formally began trading under its new brand on March 31, 2006. BCD Travel has it’s global headquarters in Utrecht and regional headquarters in Atlanta, London and Singapore.
About BCD TravelBCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 106 countries with a global client retention rate of 97%, the highest in the industry. For more information, visit .
About BCD GroupBCD Group is a market leader in the travel industry. The privately owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management and its subsidiary BCD Meetings & Events, global meetings and events agency) and Park ‘N Fly (off-airport parking). For more information, visit /.
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