IDP Education Ltd jobs - Counselor

Counselor

IDP Education Ltd
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

POSITION PURPOSE
  • Achieve the short term and long term goals in assigned destination for Student Placement
  • Provide inputs to support development and execute the destination wise activity calendars to deliver pipeline leads and conversion targets by intake.
  • Train and maintain the approved number of certified counsellors for the destination
  • Build strong client support through ongoing engagement, quality service to students and clients, high quality applications.
  • Effectively implement global priority projects at country/office
  • Be a productive and effective member of office leadership team and support Branch Manager through exhibiting a collaborative operating style
Key KPI’s-
  • Achieve targets for Leads, Applications and Students Placed –by destination and by intake.
  • Timely preparation and execution of activity calendars in line with target dates
  • Destination client satisfaction ratings
  • Maintain trained and certified counsellor numbers by destination
  • Successful implementation of global priorities –100% C4C adoption across all counsellors
  • Develop a strong Counselling, Sales team to oversee the creation of a dynamic, inclusive work place, building the culture while recognising and celebrating innovation, success and achievement
  • Speedily determine when an issue needs to be escalated to the Supervisor for resolution.
  • Proactively provide feedback and advice to the Supervisor on the management of office and on issues arising from competitor activities, changing business environments, change in student visa policies etc

Key Responsibilities:-
  • Drive the development and implementation of destination based office business plans
  • Provide inputs and once budget is set monitor Pipeline and Revenue budgets of the zone. Monitor results and initiate corrective action where required.
  • Collaborate with Supervisor to implement forecasting methodologies and processes to achieve accurate, timely pipeline forecasts
  • Develop and maintain a strong sales and service culture within the business. Drive Customer Satisfaction by regular monitoring and reporting.
  • Identify, develop and implement strategies to achieve sales objectives for the offices for student placement. Monitor results and initiate corrective action where required.
  • Collaborate with Destination Client Relations Managers, Marketing to develop and implement lead generation programs including events, client office visits, web etc, ensure counselling capacity /capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved
  • Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office
  • Drive and guide the offices participation in and execution of global improvement projects where applicable

Essential Requirements
  • Bachelor’s or equivalent degree
  • Industry knowledge. Preferably working in sector or having prior experience in student placement sector
  • Experience in developing business plans, budgets and skills to monitor, review and report on progress
  • 3+ years of proven ability to motivate and lead a team to achieve demonstrable outcomes
  • 6-10 year counselling experience preferably in the education industry
  • Strong problem resolution skills
  • Experience in working with CRM systems will be desirable
  • A strong, ethical manager who acts with integrity and in the best interests of the business.
  • Respects diversity in employees
  • Good written and verbal English skills

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Job Particulars

Role HR
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

IDP Education Ltd
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IDP Education Ltd recruiting Counselor Experienced(0 to 3 Years) candidates candidates nearby Pune,.IDP Education Ltd vacancies for Counselor is recruited through Written-test, Face to Face Interview etc.
IDP Education Ltd Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in HR job field. The candidates nearby Pune, can apply for Counselor position in IDP Education Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IDP Education Ltd recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of IDP Education Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of IDP Education Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IDP Education Ltd and near your city and get a secured career.