· Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
· Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
· Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
· Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them
· Should be active enough to inform the manager of any potential harmful condition.