Counter Sales jobs in India at Live Trends Design

Customer Service Associate: Job Description:

We are seeking a full-time Customer Service Associate to support the internal needs of our sales team as we supply nearly 14,000 locations worldwide.
The Customer Service Associate will work closely with our sales team and client network to provide exceptional customer service.
Additionally, the Customer Service Associate will help with a variety of other sales functions including data entry, updating and revising orders, analyzing and resolving customer concerns,responding to website requests and setting up new accounts in our system. Qualified applicants should display strong communication skills as well as showcase extremely organized and professional habits.
The candidate must be able to multi task and prioritize independently.
We are open to different levels of experience, but all candidates should have a strong ability to learn on the job.

Responsibilities:

Answer phones, emails, and website requests.
Assist inside/outside sales with internal support.
Enter, manage, and update customer orders.
Analyze and resolve customer concerns based on department policies and procedures.
Provide friendly and knowledgeable service.
Remain up to date on product styles.
Troubleshoot orders and shipping complications.
Provide timely follow-ups with customers regarding their order status.
Submit credit requests

LiveTrends designs and produces living home decor enjoyed by millions of people around theworld. Ranked by Inc. Magazine as one of America’s fastest-growing companies, the LiveTrendsbrand is available at over 15,000 stores in the US and Canada, including retailers such as Targetand Lowe’s. All LiveTrends products feature living plants, succulents, or cacti – fashioned intopieces designed to feel right at home in any interior.LiveTrends operates like a fashion brand, with full-time designers conducting trend forecasting,product development, and consumer testing on an 18-month product design cycle. In addition toits headquarters in Florida, LiveTrends has design and research collaborators in Europe, includingDenmark, Germany, and Belgium. This enables LiveTrends to design over 300 unique productseach year, on an 18-month forward product cycle, inspired by the latest trends in interior designand consumer behavior.LiveTrends’ vibrant and dynamic culture is evident in each product we create and every personand decision is driven by our core values: Quality, Teamwork, Passion, Speed, and Innovation. Weare a local brand with a national footprint, and while we take our work seriously, we never forgetto have fun doing it. We employ over 150 people and are seeking expand our team further withan ambitious and creative Customer Service Associate.