K11 Education Pvt Ltd. jobs - Course Counselor

Job Title: Course Counselor 
Employment Type: Full-time, In-Office Work (6 days per week)
Salary: INR 30,000 ~ 40,000 CTC per month

Job Description:

We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students toward making informed decisions about their career paths in the dynamic fitness industry. Your role will include handling inquiries, conducting one-on-one counseling sessions, and surpassing admission targets.

Responsibilities:

● Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.
● Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.
● Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from K11.
● Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.
● Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.
● Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.
● Prepare and submit daily reports and End of Day Reports to evaluate individual and team performance.
● Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.
● Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.

Desired Profile:

To excel in this role, you should possess the following skills and qualities:
● Excellent communication and coordination skills: You should have strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance and support, you will help them make informed decisions.
● Target-oriented and focused: You should be driven by goals and maintain a sharp focus on achieving them.
● Proactive and avid learner: Valuing initiative, you should constantly seek opportunities to enhance your skills and knowledge. Expanding your knowledge base will enable you to provide valuable assistance to prospective students.

Join our dynamic team and contribute to shaping the future of aspiring fitness professionals. If you are passionate about helping individuals in their career journeys, apply now to make a meaningful impact on their lives.