s

CRM Manager

For a client of TeamLease Services Ltd
Experience : 10 to 16 Years
Education : MCA, BBA/BBM, BCA, MBA/PGDM, BE/B.Tech
Location : Pune
Per Year: Rs. 25,00,000 - Rs. 35,00,000
Job Role : Others
Posted on 19 Jun 20
Job is expired
Job DescriptionLast Date 18 Aug 20

Define how will CRM support the commercial teams in increasing effectiveness and

efficiency (eg Managing sales pipeline, contacts,…),and encourage customer

retention and customer loyalty

o Define how to extract market/competitive intelligence through CRM, and how to

feed it back for better decision making/commercial tactics and strategies in the

businesses

o Define the CRM functional platform structure and functional architecture ensuring it

works seamlessly across the organization and captures all required information at

key touch points in the customer lifecycle


 Customer journey mapping analyzing customer touch points with the different division

maximizing commercial opportunities

 Translate the vision in a concrete roadmap with clear priorities, timelines and budgets,

 Proactively drive the implementation of the roadmap with IT and business

stakeholders

Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
Job is expired
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