CS Workflow Manager
Job ID: 968270 | Amazon Dev Center India - Hyd
BASIC QUALIFICATIONS :
· Bachelor’s Degree
· Overall workflow experience of 8- 10 years along with 4-5 years of team management experience
· Should have knowledge of basic statistics, excellent analytical and mathematical skills
· Experience building and analyzing models using various RDBMS tools for optimization
· Innovative and creative in finding solutions/ designing improved methods, systems and processes
· Ability to stay focused and keeps up with our continuous and fast-paced growth
· Ability to deflect decisions with data points, foresee potential issues, and advocate relentlessly for improvement
· Ability to drive quality, productivity, and process improvements and keep pace with our growth while motivating others to meet the challenges of an extremely customer-focused and metrics driven environment
· Proven experience communicating and influencing across job levels with both internal and external
· Experience with the Workforce Management tools
· Ability to handle business continuity plans
· Flexibility to work in 24*7 environment
PREFERRED QUALIFICATIONS : Program management experience