Transact BPO Services India Pvt. jobs - CSR - Travel Desk Process

CSR - Travel Desk Process

Transact BPO Services India Pvt.
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
Read More...
Job is expired
Posted: 5 Years ago
Views:
Applications:
Openings: 25

Job Description

Brief description of the Profile (Voice Process) :
You will be hired as Senior Customer Support Representative wherein you will be provided with comprehensive training in all the major streams for Customer Service operations
On the outset of your employment, you will be joining as Senior Customer Support Representativewherein you will be introduced to a world in which you are provided with comprehensive training in all the major streams including Customer Service and Operations on each level of your growth.
 You would be provided with handsome remuneration with basic salary and performance-based incentives.
Salary Take Home: Rs.18000/- to Rs. 25000/- per month.
Job Location: Yeshwanth, Bengaluru.
Languages: Excellent English, Hindi (Mandatory).
Job Role: Customer Support Representative/ Senior Customer Support Representative.
Job Type: Travel help desk (Voice).
Experience : 0 – 2 years of experience in the relevant field of Senior CSR.
Work Timings: Male candidates - Rotational Shifts and Female Candidates- Day shift - 6:00 am to7:00pm (Rotational week offs).
Cab Facility: No Cabs Provided (Shifts are given considering Public transport or Candidate having their own Transport).Week Off: 1 day rotational Off.
Age: 18Years to 34 Years.
Qualification Required: 
Any stream Degree or 10 + 2 (PUC) can apply. 
Having relevant TravelDesk experience is an added advantage.
Summary of Job :
As part of the responsibility, you shall be the voice of the Concierge services for a global leading bank. 
We focus to provide:
● Exceptional customer service to all enquiries, Emails, offers suggestions.
● Being polite, flexible and accommodating inefficiently handle large call volume
● Achieve and Maintain a consistent image of the service through performance and service orientation
● Ability to meet and exceed customer expectations to achieve customer delight.
Documents required for Interview: Latest Resume
Rounds of Interview:
1. HR - Face to Face, Aptitude Test (Minimum Test score - 80%)
2. OPS - Face to Face, Stability, Attitude, Knowledge Skills.
3. Client Round - Final Round

Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 296669
Job Category Tech Support
Locality Address Yeshwantpur
State Karnataka
Country India

About Company

Transact Global is young and dynamic. Although quintessentially Indian we serve an enviable international clientele of fortune 500 companies, governmental bodies and the domestic sector. Innovative thinking and pragmatic approach has helped us grow organically and we have come a long way since our inception in 2008. From an initial setup of just two founding members today we are a 1000+ seater ITES company offering exceptional Call Center and BPO services. Our satisfied and loyal client base of 60 plus companies stand testimony to our pioneering and innovative solutions we have been successfully rendering. We are a single-window solutions provider and offer a broad spectrum of services that include Call Center, BPO, Business Intelligence, Software Development, etc. What singularly differentiates us from the other players is the business analytics that we offer as a value addition Having access to a wealth of information we put it to good use and identify core strength and weaknesses in the system. This has greatly helped our clients relook their processes, improvise and make good the deficiencies. The government run projects have immensely benefited from our analytics, suggestions and advice offered thus far. Transact Global offers ITES services across all domains and to all enterprises however big or small. We believe in encouraging SME’s go online with their business and in spite of the low returns we take it up as a challenge and a learning process. The scale of experience and expertise garnered thus far uniquely positions Transact Global to serve a cross-platform of industries and offer advice on generating and enhancing revenue.
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

Search Blue Collar Jobs Online India - Best Recruitment Portal | Teamlease