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Custmare Care Executive

Freelancer rizwaan
Experience : 0 to 0.5 Years
Location : Delhi(Ashok Vihar, Azadpur , Chanakyapuri , Chandni Chowk , Dilshad Garden )
Per Month: Rs. 12,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic , International , Voice , Non voice)
Posted on 17 Oct 20
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Job DescriptionLast Date 17 Dec 20

Call Hr Rohit 8685041739

Main Job Tasks and Responsibilities –

  • Answer calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Update existing customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports
  • Contact customers by phone/email
  • Follow up on customers with outbound collection calls

Education and Experience –

  • Any graduate/Diploma
  • Proficient in relevant computer applications
  • Required language skills (read and write) – English & Hindi
  • Knowledge of customer service principles and practices
  • Custmare Care Executive
  • Experience : 0 to 0.5
  • Per Month : Rs. 12,000 - Rs. 20,000
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
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Custmare Care Executive
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