Any undergraduate or postgraduate
With a minimum of 1 year of experience working as a Customer Associate Executive or a similar position in the Customer Service department.
Good knowledge of managing the performance of the team.
Exceptional verbal and written communication skills.
Understanding and working knowledge of Customer Relationship Management.
Phenomenal conflict-resolution skills.
Good problem-solving abilities.
A customer-oriented individual.
Ability to meet deadlines and prioritize tasks.
Excellent negotiation and sales skills.
Outstanding interpersonal and organizational skills.
Excellent phone etiquette and active listening abilities.
A quick learner with an exceptional ability to make decisions.
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