Customer Care Consultant

Empleos Consultancy
Experience : 1 to 5 Years
Education : BA, BBA/BBM, BSc, BCA
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 18,000
Posted on 11 Feb 20
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Job DescriptionLast Date 11 Mar 20

Inputs to be provided to meet the operational goals.

Handling customer queries and solving them effectively.

Ability to maintain an upbeat and positive attitude at all times.

Recording the feedback of customer service representative.

Collate daily and weekly reports.

Demonstrated ability to work well in a team environment.

Identify the gaps through root cause analysis.

Prepare reports and analysis as necessary to determine areas of improvement & opportunity

Job Type : Full Time
Interview Type : Face to Face Interview
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