Customer Care Executive And Operation Executive

Satcop India
Experience : 1 to 3 Years
Education : BSc, BCA, MCA
Location : Pune
Per Month: Rs. 11,000 - Rs. 20,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Maintain and update database of new & existing clients.
* Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support
* Provide Customer Service/ Support via calls, emails or chats.
* Handle incoming queries through emails & calls
* Accurate logging and resolution of complaints
* MIS Reporting
* To provide a high level of technical support to our customers
* Research and identify solutions to software and hardware issues
* Prepare accurate and timely reports.
* Should be customer-service oriented.

Job Type : Full Time
Interview Type : Face to Face Interview
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