Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open
and interactive communication Provide accurate, valid and complete information by using the right
methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Customer Care Executive
Experience : Freshers
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
