Bestow jobs - Customer Care Executive

Customer Care Executive

Bestow

Ahmedabad, Vadodara

Fresher

Salary not disclosed

B.Com, 12th Pass (HSE), Vocational Training, Other Course

Job Description

Responsibilities and Duties

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Particulars

Role

Education B.Com, 12th Pass (HSE), Vocational Training, Other Course

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 438094

Job Category Tech Support

Locality Address Prahlad Nagar , Vadodara-Others

State Gujarat, Gujarat

Country India

About Company

Bestow

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