Languages should be known : English, Hindi
Skill set: Good Command on English
• Answer calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services
• Coordinate with the customers, try to know their concerns by avoiding any interruption in conversation, etc
• Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
• Assist and guide customers with all the required knowledge of the services and goods
• Ensure premium level of client satisfaction in one phone call
• Very good communication in English, Hindi Qualification: Any Education(PUC & Graduation)
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