Lead Training and corporate solutions jobs - Customer Care Executive

Customer Care Executive

Lead Training and corporate solutions
experience Fresher
salary Salary not disclosed
Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Roles and Responsibilities:
* Handling executive role at Hospitals.
* Assisting patients in registration
* Navigating the patients to respective departments
* Appointment Booking, assisting with queries
* Feedback collection and escalation of feedback to respective heads
* Translation service required
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents

Skills Required:
Fluency in spoken and written English
Basic computer
MS office, MS Excel

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id950771
Locality Address Sarjapur Road
StateKarnataka
Country India

About Company

‘Lead’ is a conglomerate of Educationists, Human Resource Experts, Trainers and Industry Professionals. Our innovative and diversified range of recruitment solutions, training programs and other consulting services are designed and delivered by an ever-growing team of subject matter experts who are fully competent in providing solutions relevant to Manufacturing Industries, IT sectors, BPOs, Hospitals and Hospitality industries.
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