MID Level Company jobs - Customer Care Executive

 *Location* : Bangalore

 *Salary* : Up to  30k

 *Education* : Any Graduate/10+2 Pass

Experience: Freshers or Experience

*Language* : English and Hindi
 
*Designation* : Customer care Executive

Process : Voice  and Non Voice

Work Mode: Remote/ Work from Office

Interested Candidates shares your updated CV 

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality