Ez 4 Business Solutions jobs - Customer Care Executive

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Proactively engage with customers to enhance retention and loyalty.
• Meet the high standards of professional conduct, turnaround time and accuracy set by the team.
• Provide end-to-end service support to our customers.
  

Qualifications

• Fresher and experienced
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work