Ticket2careers jobs - Customer Care Executive

Customer Care Executive

Ticket2careers
experience Fresher
salary 14,000 - 25,000 Per Month
qualification
share this job
save job
Job is expired
Posted: 4 Years ago
Views: 4
Applications: 0
Openings: 150

Job Description

The Role Description

  • Handling customer calls related to issues, complaints, queries
  • Following up and resolving service related issues of customers with the team
  • Maintaining the day to day customer query data
  • Assist with placement of orders and payments
  • Assist in customer retention
  • Usage of fresh desk
  • Shift Window: 7 AM to 12 PM (any 9 Hrs)

Responsibility:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
  • Required Experience, Skills and Qualifications
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
Desired Skill Set Required:
  • Good verbal English communication skills
  • Ability to work under pressure and work towards deadlines
  • Working knowledge of MS Excel


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id159556
StateKarnataka
Country India

About Company

T2C is an IT \ ITES \KPO \ BPO services, business solutions and consulting organization. For more information, visit us at https://contactrighthire.wixsite.com/ticket2careers || ticket2careers.com

From humble beginnings in 2015 to its current position as one of the best Recruitment in Bangalore City, Ticket2 Careers consultant's success story is in direct correlation to the successes of thousands of our satisfied clients and job seekers over the years.

Since its inception, Ticket2 Careers consultant has consistently been achieving its goal of providing clients with the highest quality Executive Search, Recruitment and Training services. From the Junior to the Board levels, the best talents in Bangalore can count on us to be partnered with any number of esteemed clients.

We operate in the IT, ITES, KPO . BPO Financial Services, Title insurance , Banking, Telecom, Manufacturing, Service Industry and Retail Verticals among other industries, offering unique & innovative solutions to the most complex of challenges.

Today T2C has firmly established itself a reputation for being the preferred choice for employers and job seekers alike looking for world class search and best Placement solutions in Bangalore.

Record of placing over 2400 plus candidates in different verticals and domains.
Similar Jobs
Customer Care Executive
ALTRUIST TECHNOLOGIES PVT LTD
experience Fresher
locationBangalore
salary 12,000 - 18,000 Per Month
1 Month ago
Quick Apply
Customer Care Executive
TOP CONSULTING FIRM
experience 0.5 to 3 Years
locationBangalore,Mumbai
salary 5,00,000 - 6,00,000 Per Year
1 Month ago
Quick Apply
Customer Care Executive
CONNEQT BUSINESS SOLUTIONS
experience Fresher
locationBangalore
salary 16,500 - 16,500 Per Month
1 Month ago
Quick Apply
experience Fresher
locationBangalore
salary 18,000 - 22,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationBangalore
salary 18,000 - 22,000 Per Month
7 Days ago
Quick Apply
experience 1 Year
locationBangalore
salary 20,000 - 25,000 Per Month
20 Days ago
Quick Apply
Telecaller
AB INSURANCE BROKERS PVT LTD
experience Fresher
locationBangalore
salary 14,000 - 18,000 Per Month
8 Hours ago
Quick Apply
Customer Support Executive
VALUELEAF SERVICES PVT LTD
experience 0.5 to 3 Years
locationBangalore
salary 20,000 - 25,000 Per Month
8 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 22,000 - 40,000 Per Month
19 Hours ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (3638) Admin (20) Agriculture and Dairy (0) Architect (572) Bartender (0) Beauticians / Spa (16) Bouncer (0) BPO / Customer care (26073) Caretaker / Nanny (0) Carpenter (1) Cashier (1) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (581) Cook / Chef (73) Counsellor (242) Data Entry / Back Office (15822) Data Analytics (2) Design / Animation (2995) Delivery (88) Digital marketing / SEO (898) Draughtsman/Draftsman (0) Doctor / Physician (76) Driver (7) Electrician (5) Engineer (38000) Engraver (0) Event Planner (0) Fire Fighter (1) Fitter (2) Gardener(Mali) (0) Ground Staff (3) Hospitality Executives (297) Housekeeping (8) HR (1703) Insurance Consultant (0) IT Hardware Engineer (1958) IT - Mobile Developer (2903) IT Software-Engineer (22962) IT Software-QA/Tester (19) Lab Technician (1) Language Translator (1) Legal (2) Librarian (0) Management Trainee (1279) Mechanic (470) Media / Journalism (294) MIS Executive (7) Moulder (0) Nurse (570) Nutritionist / Dietician (0) Office Assistant / Helper (9) Operations (9) Operator / Machinist (3) Packager (2) Painter (0) Pharmacist / Medical Rep (849) Photographer / Videographer (1) Physiotherapist (1) Research/JRF/SRF (67) Plumber (0) Receptionist / Front Office (1094) Retail / Store Executive (204) Rigger (0) Sales / Marketing (6808) Security / Guards (5) Sports Trainer (0) Tailor/ dress designer (90) Teacher (335) Tool & Die Maker (2) Tourist Guide (0) Trainer (10) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (4) Welder (1) Others (732)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.