Customer Care Executive

Atrium Medical technologies
Experience : Freshers
Location : Chennai
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 06 Nov 19
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Job DescriptionLast Date 05 Jan 20

Good knowledge in Customer Service.

Candidates should be fluent in Telugu and English

Willing to learn and ready to adopt for the new environment

Answer calls professionally to provide information about products and services or to obtain details of complaints

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure proper solutions

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions,  are taken.

 Process orders, forms and applications

Have to call customers and explain about the product or service of the client and convert them to qualified leads with your marketing skills.

Helping customers/callers with our product related queries

In case there are any issues, escalate the same to the higher officials.

Create reports on the work is done and submit it to the team lead/manager.

Knowledge of any other South Indian language will be an added advantage

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Atrium Medical Technologies is Indian leading Biomedical Equipments Accessories Manufacturing Company. We provide the sales and services in allover India Hospitals, Medical Dealers, Distributor network our Business to Business and Business to Customers connected deeply committed people. AMT Corporate on 2010 And became operational from 2011 April with the Objective to import raw materials for Medical Devices like Biomedical Accessories Spo2 probe, ECG cable, Clamp Electrodes, Bulb Electrodes, Medical Batteries, Medical lamps, and all the medical Accessories manufacturing and trading the materials.
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