Fashor Lifestyle Private Limited jobs - Customer Care Executive

Customer Care Executive

Fashor Lifestyle Private Limited
experience 0 to 2 Years
salary 10,000 - 20,000 Per Month
Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 2

Job Description

Dear Candidate,
Fashor Lifestyle Private Limited is hiring Customer representative for Chennai location. 

Job Responsibility:
1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.2.Manage large amounts of incoming calls
3.Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships of trust through open and interactive communication
5. Follow communication procedures, guidelines and policies
6. Resolve customer complaints via phone, email, mail or social media
7. Place or cancel orders.8.Maintaining a positive, empathetic and professional attitude toward customers at all times.
Skill Requirement

ONLY FEMALE CAN APPLY
Excellent communication in Hindi and English is Mandatory
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of 
Ability to multi-task, prioritize and manage time effectively
High school diploma or equivalent; college degree preferred

Job Particulars

About Company

Fashor Lifestyle Private Limited is engaged in manufacturing an exclusively fabricated assortment of Ladies Kurti, Ladies Designer Kurti and Ladies Gown. Designed and fabricated in line with the industry defined quality guidelines, the fabrics used in their development are of top notch quality and are acquired from trusted sellers of the industry. 
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