Dear Candidate, Fashor Lifestyle Private Limited is hiring Customer representative for Chennai location.
Job Responsibility: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.2.Manage large amounts of incoming calls 3.Identify and assess customers' needs to achieve satisfaction 4. Build sustainable relationships of trust through open and interactive communication 5. Follow communication procedures, guidelines and policies 6. Resolve customer complaints via phone, email, mail or social media 7. Place or cancel orders.8.Maintaining a positive, empathetic and professional attitude toward customers at all times. Skill Requirement
ONLY FEMALE CAN APPLY Excellent communication in Hindi and English is Mandatory Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of Ability to multi-task, prioritize and manage time effectively High school diploma or equivalent; college degree preferred
Interview Type : Face to Face Interview, Telephonic Interview
Fashor Lifestyle Private Limited is engaged in manufacturing an exclusively fabricated assortment of Ladies Kurti, Ladies Designer Kurti and Ladies Gown. Designed and fabricated in line with the industry defined quality guidelines, the fabrics used in their development are of top notch quality and are acquired from trusted sellers of the industry.