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Customer Care Executive

SITEL India
Experience : Freshers
Education : Any Graduate
Location : Chennai
Per Year: Rs. 2,00,000 - Rs. 4,00,000
Posted on 21 Aug 19
Job DescriptionLast Date 30 Sep 19
1. Answer inbound chat, covering a full range of Client's products and services including obtaining all information necessary for resolution of transaction.
2. Achieve sales targets by effectively communicating benefits of products and services to customers.
3. Utilize all available resources to reach out to prospects and turn those prospects into customers.
4. All other duties as assigned.
5. Identify and escalate priority issues per client specifications.
6. Accurately process and record all transactions using the available resources.
7. Follow up and make scheduled call backs to customers where necessary.
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description

Sitel is a company of Acticall Sitel Group headquartered in Miami, Florida ,was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. 75,000 Associates ,400+ Clients ,Located in 27 Countries ,150+ Offices ,Serving 70 Countries,48 Languages ,Founded in 1985, $1.7B Revenue . Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.

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