Online Payment App jobs - Customer Care Executive

Customer Care Executive

Online Payment App
experience Fresher
salary 20,000 - 25,000 Per Month
qualification
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Posted: 1 Month ago
Views: 0
Applications: 0
Openings: 1

Job Description

Qualification: 
*Any Graduate 
*Candidate should be fluent in English (Versant Level 4) and Manageable Hindi 
6 Days working
Rotational Shifts : (8 am - 8 pm) 1 Rotational Off
Work from Office
Work Location - Shivajinagar, Bangalore 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1675544
Job Category Tech Support
Locality Address Shivajinagar , Moti Nagar
StateDelhi, Karnataka
Country India

About Company

Online Payment App
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