Flextronics Technologies India Pvt Ltd jobs - Customer Care Executive

Customer Care Executive

Flextronics Technologies India Pvt Ltd
experience Fresher
salary 10,520 - 12,520 Per Month
qualification
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Posted: 1 Year ago
Views: 4
Applications: 17
Openings: 1

Job Description

We are hiring customer care executive work from home.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 
Keep records of customer interactions, process customer accounts and file documents. 
Follow communication procedures, guidelines and policies. 
Take the extra mile to engage customers.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Knowledge of mediation and conflict resolution techniques is preferable.
Excellent interpersonal and written and oral communication skills.

Job Particulars

EducationB.Com
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id949563
Locality Address Anand Vihar , Ashok Vihar
StateDelhi
Country India

About Company

Flextronics Technologies India Pvt Ltd
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