Plannedway Services jobs - Customer Care Executive

Customer Care Executive

Plannedway Services
experience 0 to 2 Years
salary 16,800 - 25,000 Per Month
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 25

Job Description

  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Job Particulars

Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id103636
StateDelhi, Haryana
Country India

About Company

IT'S A RECRUITMENT FIRM WHICH HIRES FOR IT SECTOR, BPO AND AIRLINESCALL/WHATSAPP:(HR HARMEET)
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