Customer Care Executive jobs in DelhiGurgaon at Allianz worldwide partners

Job Description

The role of agent would be more of analyst conducting case studies of different customers to enhance the productivity and optimal utilization of the resources available.
To handle all incoming and outgoing calls in a prompt and courteous manner in line with company standards.
To assist and co-ordinate with the clients and the dealer network for prompt customer service.
Documenting all the correspondence with the customer whether inbound or outbound, written documents etc, into an integrated system for enhanced reporting extraction for client and operations team.
Work with team spirit to achieve a common goal i.e. customer satisfaction.
Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization.
Should willingly take up any project assigned by the call center manager .

Walk in Address for Interview:-

Allianz Worldwide Partner India Pvt Ltd, Sava House, Plot No. 95, Sector 44, Gurgaon. (Nearest- Huda City Centre )Contact Person- Shweta SinghProcess: Premium Automobile
Designation: Assistance Coordinator
Job Location: Gurgaon
Qualification: Any Graduate or UnderGraduate

Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry.
Allianz Worldwide Partners (AWP) provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist areas combining forces to push boundaries and create tomorrows solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us.