Hiring for domestic and international voice process
Job Role – Customer Care Executive
BULK Hiring || Salary up To15k to 60K || Voice Process || 5/6 Days Working Process
REQUIREMENTS
Age: 18 years to 34years
Qualifications:-Graduate and undergraduate candidates can apply .
Communication skills: Excellent Spoken skills in English
Shift Timings- 6am to 10pm (Any 9 hours).
- night shifts (international)
Candidates from Delhi NCR, Noida ,Ghaziabad and those who are ready to relocate immediately can apply or comfortable to commute.
WORK FROM OFFICE
Location - Noida
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality