Radical Minds Technologies Pvt Ltd jobs - Customer Care Executive

Customer Care Executive

Radical Minds Technologies Pvt Ltd
experience 0.5 to 2 Years
salary 15,000 - 20,000 Per Month
qualification
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Posted: 1 Year ago
Views: 4
Applications: 2
Openings: 1

Job Description

Greetings from Radical Minds...!

Radical Minds Offers Great Opportunity to make a career.

Designation:- Customer Care Executive

Required Work Experience:

  • Any Graduate Candidate with min 6 months to 2 years of work exp. in Customer Service are eligible for this opening
  • Basic Technical knowledge is an added advantage.


Requirements:

  • Knowledge in Travel Customer care transactions/Ticketing Payment & Cancelation
  • 1+ years of Travel experience. Must be detail oriented.

As a customer experience executive, you will be responsible for

  • Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies
  • Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
  • Be able to work across multiple channels to communicate with customers and handle queries via chats.
  •  

Must have:- Excellent Spoken & Written English.

Skill set Required :-

  • Strong customer service skills.
  • Good communication skills (Written & spoken).
  • Knowledge of resolving queries by Remote support.
  • Good listening & probing skills.
  • Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pm
  • For male- (24*7 Rotational)

CompensationCommensurate to skills & experience; comparable to the best in the industry.

  • Salary upto -19000 CTC
  • Inhand- 18191 Inr


Job Particulars

Who can applyExperienced (0.5 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id842642
Locality Address Udyog Vihar
StateDelhi, Haryana, Uttar Pradesh
Country India

About Company

Radical Minds Technologies Pvt Ltd
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