Preeligibility jobs - Customer Care Executive

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Requirements

• High school diploma/GED required (Associate degree in a business-related field preferred)
• Ability to remain professional and courteous with customers at all times
• Must be available to work on a night shift, holidays, rotational shifts and weekends
• Excellent verbal and written communication skills