Are you a dynamic and customer-focused individual looking for an opportunity to shine in a remote work environment? We are currently seeking a dedicated Customer Care Executive to join our team. As a key member of our customer service team, you will play a crucial role in providing exceptional support to our clients throughout their booking journey.

Responsibilities:

- Handle sales inquiries and provide accurate information about our services.

- Assist clients after booking, addressing any questions or concerns they may have.

- Email clients to confirm bookings and provide all necessary details.

- Send reminders to clients prior to their booking dates to ensure a smooth experience

- Follow up with clients after their booking to gather feedback and reviews.

Qualifications:

- Strong communication skills, both written and verbal.

- Customer-centric attitude with a passion for providing excellent service.

- Ability to multitask and prioritize tasks effectively.

- Attention to detail and accuracy in handling client information.

- Proficiency in email communication and basic computer skills.

- Previous experience in customer service or sales roles preferred but not required.

Work Environment:

- This position offers the flexibility to work remotely from the comfort of your home.

- Full-time and part-time opportunities are available, with flexible scheduling options to accommodate your needs.

- Training and support will be provided to help you succeed in your role.

At Stoneheadbikes, we're not just about motorcycles; we're about creating unforgettable adventures on two wheels. As a premier provider of motorcycle rentals and tours, we've been fueling the passion of riders since our inception.

Our fleet boasts a diverse selection of high-quality motorcycles, meticulously maintained to ensure reliability and safety on every journey. Whether you're a seasoned rider seeking a thrilling solo adventure or a group of friends ready to explore new horizons together, we have the perfect ride for you.

But we're more than just bikes. We're about experiences. From the rugged terrain of the Himalayas to the sun-kissed beaches of Goa, our meticulously crafted tours offer the opportunity to immerse yourself in the breathtaking beauty and rich culture of India.

At Stoneheadbikes, we pride ourselves on our commitment to customer satisfaction. Our dedicated team goes above and beyond to provide personalized service, assisting you every step of the way - from selecting the right bike to planning your itinerary and ensuring a smooth journey.

Whether you're embarking on a solo adventure, a romantic getaway, or a thrilling group expedition, Stoneheadbikes is your trusted partner for unforgettable motorcycle experiences in India. Join us and let the adventure begin!