Votiko jobs - Customer Care Executive

Customer Care Executive

Votiko
experience 1 to 4 Years
salary 18,000 - 35,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 10
Openings: 15

Job Description

We are looking for a Customer Care Executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

Responsibilities

·         Manage large amounts of inbound and outbound calls in a timely manner

·         Outstanding negotiation skills with the ability to resolve issues and address complaints

·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

·         Seize opportunities to up sell products when they arise

·         Build sustainable relationships and engage customers by taking the extra mile

·         Keep records of all conversations in our call center database in a comprehensible way

·         Frequently attend educational seminars to improve knowledge and performance level

·         Meet personal/team qualitative and quantitative targets

Qualifications-Any Graduate

Salary: 18,000 to - 35,000.00 /month

Experience: - 1 Year to 4 Years

Working Days- Monday to Friday (Sunday -Saturday off)

  


Job Particulars

Who can applyExperienced (1 to 4 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id774751
Locality Address Lodhi Colony , Mayapuri, Sushant Lok , MG Road, Gurgaon
StateDelhi, Gujarat, Haryana
Country India

About Company

Votiko
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