Bird Group jobs - Customer Care Executive

Customer Care Executive

Bird Group
experience Fresher
salary 11,000 - 13,000 Per Month
qualification
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Job is expired
Posted: 4 Years ago
Views: 1
Applications: 0
Openings: 25

Job Description

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

  • Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id205251
    Job Category Tech Support
    StateHaryana
    Country India

    About Company

    Bird Information Systems (BIS) is a CMMI Level 3 and PCI DSS 2.0 certified company and is on its way to be soon certified as CMMI Level 5. BIS is the technology arm of the parent company the Bird Group, a leading, independent provider of transaction processing, data integration services, IT integration and reservation hosting to the global travel industry, as well as other industries involved with or affected by travel related processes. Our hosted technology and services allow clients to efficiently manage the activities related to travel and travel related transactions, as well as the vast number of complex and dynamic data records generated by these transactions.
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