Customer Care Executive

Bird Group
Experience : Freshers
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 11,000 - Rs. 13,000
Posted on 07 Oct 19
Job is expired
Job DescriptionLast Date 04 Dec 19

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Job Type : Full Time
    Interview Type : Face to Face Interview
    Company Description
    Bird Information Systems (BIS) is a CMMI Level 3 and PCI DSS 2.0 certified company and is on its way to be soon certified as CMMI Level 5. BIS is the technology arm of the parent company the Bird Group, a leading, independent provider of transaction processing, data integration services, IT integration and reservation hosting to the global travel industry, as well as other industries involved with or affected by travel related processes. Our hosted technology and services allow clients to efficiently manage the activities related to travel and travel related transactions, as well as the vast number of complex and dynamic data records generated by these transactions.
    Job is expired
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