CXhirer jobs - Customer Care Executive

Job Role: Executive / Sr. Executive Good Communication and Interpersonal SkillsHandling Chats & calls to resolve queriesCool tempered and able to handle rejection-Should be proactive · Ability to comprehend & respond to all customer queries  Chat & calls with immediate resolution (real-time) to ensure customer satisfaction.To provide information to the customers regarding their queries and resolve the end customer issues as per defined SLA. Responsible for handling customer queries Responsible to handle pre/post sales queries.