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Customer Care Executive

GoMechanic
Experience : 0 to 3 Years
Education : Any Graduate, Diploma
Location : Gurgaon
Posted on 14 Feb 20
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Job DescriptionLast Date 12 Apr 20
Customer Care Executive

0-3 Years experience

GM018

Location: Gurgaon

Roles and Responsibility:

  • Attend customer queries
  • Inbound & Outbound calling
  • Direct coordination with cross functional team members
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients needs and capabilities
  • Direct prospects and leads to the sales team
  • Update the customer database

Requirements:

  • 0-3 years of experience in tele-sales
  • Degree/Diploma from any discipline
  • Good communication skills
  • Knowledge of Automobile industry
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
GoMechanic aims to be the best of both worlds - Reliable and Cost-effective Car Services. A brainchild of two IIM-A graduates; Kushal Karwa and Amit Bhasin, GoMechanic is a network of technology-enabled car service centres, offering a seamless car service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures and the promise of genuine spare parts we are your best bet.
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