Freshers and experienced. Only graduates. Insurance sales and customer service background .
Salary: 33k to 35k
Job Description: As a Customer Care Executive and outbound sales - you will be responsible for providing outstanding customer service to patients and healthcare providers. You will assist them with inquiries, resolve issues, and ensure a positive experience with our services.
Responsibilities:
• Handle inbound calls in a professional and courteous manner.
• Listen to customers' questions and concerns, providing accurate information and solutions.
• Assist customers with appointment scheduling, billing inquiries, and general support.
• Follow up with customers to ensure their needs have been met and issues resolved.
• Maintain a high level of customer satisfaction and adhere to service level agreements.
• Collaborate with other departments to escalate and resolve complex issues.
Qualifications:
• Freshers or experienced both can apply Graduation is must
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.