Customer Care Executive

Shogee E-Commerce Pvt. Ltd.
Experience : 0.5 to 4 Years
Location : Gurgaon
Monthly Salary : Rs. 15,000 - Rs. 30,000
Posted on 17 Jun 19
Job DescriptionLast Date 16 Aug 19

Job Summary

  • Responsible for receiving inbound calls and address customer queries.
  • Answer calls professionally to provide information and solve their queries about services
  • Mandatory languages: English, Hindi, well-acquainted with any other regional language is a big plus.

Responsibilities and Duties

  • Managing all the users of the application.
  • Handling User Queries.
  • Getting Customer/User Feedback over the call.
  • Being a liaison between the Ops team & User.
  • Making sure all the user requirements are met promptly.
  • Retaining Users.
  • Creating engagement & excellent rapport with our users.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Shogee is India's #1 Reselling Platform, trusted by more than 8 lakh Resellers, earning money online by working from home. Working with Shogee is as simple as sharing on social media Platforms. Shogee is Provides an Opportunity to build your own Business with Zero investment. Shogee is used by women entrepreneurs, housewives, college students, small business owners (shops or boutiques),B2B traders, or anyone looking for passive income. Shogee is similar to earning by drop shipping or affiliate marketing as you earn a commission without holding any inventory.
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