Tata-Groups jobs - Customer Care Executive

Customer Care Executive

Tata-Groups
experience Fresher
salary Salary not disclosed
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description

Role:          Customer Care Executive

 

Job Purpose:

 

·         To Answer queries/resolve problems of customers through Inbound/Outbound.

·         Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

·         Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

 

Eligibility Criteria:

 

•                     Good speak, read & Write English, Hindi & Kannada -mandatory.

•                     Basic knowledge in Banking Industry

•                     Good typing skills (Quality & Speed)

•                     Ability to handle telephonic conversations

•                     Good Listening & Comprehension skills

•                     Should be flexible to work in 24/7 shift

 

Work experience:  Fresher

 Below  Documents & requirement  Must 

Send resume along with below details yes or No

Laptop/ Desktop: - Yes/NoBroadband connection Name: -Yes/NoBroadband Speed:languages Known:

Educational qualification:  Any Graduates

 

Age: 18 years onwards

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Job Particulars

Role 
Education Any Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 970759
State Telangana, Karnataka
Country India

About Company

Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East. We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics. Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
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