HRH NEXT SERVICES jobs - Customer Care Executive

Customer Care Executive

HRH NEXT SERVICES
experience Fresher
salary 1,20,000 - 1,80,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 2
Openings: 1

Job Description

Greetings from HRH NEXT SERVICES
urgent requirement for freshers and experience.
Role : Customer services associates.
Languages: English/Hindi/Telugu.
answer incoming calls and emails in an efficient manner
Identify customer questions, concerns, and overall needs
Provide accurate answers and solutions to customer queries
Address customer complaints in a compassionate and patient manner
Redirect customers to appropriate teams and/or departments as needed
Help sales team generate leads, identify potential leads and forward to sales reps
Check voicemail inboxes and return calls in a timely manner
Develop professional relationships with ongoing customers through excellent customer service
Follow-up with callers on complaint and/or question resolution status
Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow company communication procedures, policies, and guidelines at all times
Perform each duty above with our customers’ satisfaction as the number one priority.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id661751
Locality Address Abids
StateTelangana
Country India

About Company

HRH NEXT SERVICES
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