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Jindal Intellicom jobs - Customer Care Executive

Customer Care Executive

Jindal Intellicom
location
Hyderabad
experience 0 to1 Year
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 2 Years ago
Applications:
Openings: 100

Job Description


Designation: Customer Care Executive

Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers


Job Particulars

Role  BPO / Customer care
Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to1 Year )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1107580
Job Category Diploma , Tech Support
State Telangana
Country India

About Company

 Jindal Group, is a global outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. 
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