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Customer Care Executive

Pattnaik Corporate Services Private Limited
Experience : 0 to 1 Years
Location : Hyderabad(Ameerpet)
Posted on 15 Sep 20
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Job DescriptionLast Date 13 Nov 20
  • Maintaining a positive, empathetic and professional attitude towards customers at all times
  • Responding promptly to customer inquiries
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Keeping records of customer interactions, transactions, comments and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support
  • Customer Care Executive
  • Experience : 0 to 1
  • Job Type : Full Time
  • Interview Type : Face to Face Interview, Telephonic Interview


Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
From the first contact with the customer to managing the lifecycle, PCS helps businesses achieve customer centricity and higher customer satisfaction with every customer interaction. Our end-to-end delivery of contact efficiency leverages our proven track record in understanding customer behavior and implementing industry best practices with process and metrics-oriented oversight.PCS helps businesses derive value from their operations through objective analysis of customer metrics and improving efficiency of customer-facing processes. We invoke our experience with Business Process Management, static and dynamic data, and marketing processes to enable value addition and performance evaluation at every stage of the customer lifecycle.
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